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Have questions about X9Trader? Need support or want to explore partnership opportunities? Our team of trading platform experts is here to help you succeed.

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We'll respond to your inquiry within 24 hours during business days.

Our Office

Address

Ground Floor, Rodney Court Building
Rodney Bay, Gros Islet
Saint Lucia

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (UTC)

Saturday: 10:00 AM - 4:00 PM (UTC)

Sunday: Closed

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Frequently Asked Questions

Quick answers to common questions about contacting X9Trader.

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days. For urgent technical support issues, we typically respond within 4-6 hours.

Can I schedule a demo call?

Yes! Select "Request Demo" in the subject field above, and our team will contact you to schedule a personalized demonstration of X9Trader's features.

Do you offer phone support?

Currently, we provide support primarily through email and our contact form. For complex technical issues, we can arrange phone or video calls as needed.

What information should I include in my message?

Please include as much relevant information as possible: your company name, current trading setup, specific requirements, and any technical details that might help us assist you better.

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Let's talk growth for your FX/CFD brokerage

X9Trader is a global provider of premium trading platforms and advanced solutions that accelerate forex businesses. We have built a robust ecosystem with years of expertise that empowers brokers and prop firms to scale and thrive in the competitive trading landscape.